Detroit, Michigan · Licensed & Insured

Ice Machine & Ice Maker Repair in Detroit, MI

No ice for the party, or cubes coming out cloudy and small? A residential ice machine is a mini refrigeration system, and it needs a real refrigeration tech. Motor City repairs freestanding, undercounter and built-in ice makers same-day — restoring clear, full-size cubes and steady output.

★★★★★4.9 · 612 reviews
Scotsman & U-Line Same-day service
Clear
Full-size cubes we restore
3
Types: freestanding, undercounter, built-in
Hard
Detroit water we descale for
90-day
Parts & labor warranty
The Overview

A refrigeration repair most companies won't touch.

Ice machines are deceptively complex — a full refrigeration circuit, a water system, and a harvest cycle that all have to work in sync. That's why many appliance companies skip them, and why homeowners with a dead Scotsman or U-Line struggle to find help. Our ice machine repair service exists to fill exactly that gap across Detroit.

We repair standalone nugget and gourmet-cube machines, undercounter units in home bars and kitchens, built-in models, and the ice makers inside refrigerators. Metro Detroit's hard water is tough on these systems — scale clogs lines and coats evaporators — so most repairs also include a descale and sanitize to keep the ice clean and the output strong.

Hosting soon and out of ice? Tell us when your event is when you book — we'll do our best to prioritize your ice maker repair so you're not buying bags all weekend.
BeforeScaled evaporator
AfterClear cubes

A "cloudy, slow ice" call in Rochester Hills, MI — heavy scale descaled and inlet valve replaced.

01Common Problems We Fix

Sound like your ice machine?

No ice at all

Machine runs but nothing drops — water inlet valve, clogged line/filter, or control board. Our most common ice maker repair.

Slow / low production

Making far less ice than it should — dirty condenser, scale buildup, or low water flow. A clean-and-repair usually fixes it.

Cloudy or small cubes

Milky, hollow or undersized cubes — low water, clogged filter, or a short freeze cycle. We restore clear, full cubes.

Leaking water

Water on the floor or in the cabinet — cracked line, failed valve, clogged drain or pump seal. We find and seal it.

Freezing up / won't harvest

A solid ice block or cubes that won't release — harvest sensor, hot-gas valve or thermostat. We get the cycle dropping again.

Bad taste or odor

Off-tasting or smelly ice — mold, scale or a stale filter. We deep-clean, sanitize and replace the filter.

Also serviced: refrigerator built-in ice makers, dispensers that jam, machines that overfill the bin, and units that run constantly. Freestanding, undercounter and built-in ice machines — across Detroit.

Brands We Service — Ice Machines & Ice Makers

ScotsmanSpecialist
U-LineSpecialist
Sub-ZeroBuilt-In
KitchenAidServiced
ManitowocServiced
WhirlpoolServiced
GEServiced
SamsungCertified
LGCertified
FrigidaireServiced
MarvelServiced
VikingHigh-End
Your Ice Machine Specialist

Meet the tech who'll fix your ice maker.

Ice machines demand refrigeration know-how plus patience for water chemistry and harvest cycles. Our ice machine calls go to Luis Moreno, a refrigeration tech who actually enjoys the units most companies avoid — and who knows what Detroit's hard water does to them.

  • Same-day service, 7 days a week
  • Descale & sanitize with every repair
  • EPA-certified refrigeration work
  • 90-day parts & labor warranty
Book Luis & the Team
Luis Moreno
Ice & Refrigeration Technician

10 years in refrigeration, and the shop's go-to for Scotsman and U-Line units nobody else wants to open up.

EPA 608 Certified · Licensed & Insured
How It Works

Book → Diagnose → Repair → Warranty

01

Book

Tell us the brand and type — freestanding, undercounter or built-in — and the symptom. We set a fast slot.

02

Diagnose

We check water, refrigeration and harvest, then quote a firm price. The $89 diagnostic is waived on approval.

03

Repair

Valve, sensor, board or pump from the truck — plus a descale, then we watch a full cube-drop cycle.

04

Warranty

Written repair record and 90-day parts-and-labor coverage before we go.

Pricing & Diagnostic Fee

Priced before the freeze cycle

Diagnostic
$89

On-site testing and a written quote. Waived when you approve the repair.

Typical
Standard Ice Machine Repair
$160–$400

Inlet valves, sensors, pumps, thermostats and boards, plus descale — parts & labor, most brands.

Sealed System / Built-In
Custom

Compressor and refrigerant work, and Sub-Zero built-in units — quoted up front by a certified tech.

02Before & After

The Receipt Wall

BeforeNo ice
AfterFull bin

Scotsman nugget · Macomb, MI

BeforeCloudy cubes
AfterCrystal clear

U-Line undercounter · Southfield, MI

BeforeLeaking
AfterSealed & dry

KitchenAid built-in · Warren, MI

Reviews

What Metro Detroit says about our ice machine repairs

★★★★★

"Called four companies and Motor City was the only one who'd even touch my Scotsman. Luis descaled it, replaced a valve, and it's pumping ice like new."

VP
Victor P.
Macomb, MI
★★★★★

"Our undercounter ice maker was making cloudy little cubes for months. They cleaned it out and fixed the water flow — clear ice again. Great with the hard water issue."

RL
Renee L.
Southfield, MI
★★★★★

"Ice maker in my Sub-Zero was leaking into the cabinet. They found it fast, sealed it, and checked the whole system. Knew exactly what they were doing."

DC
Derek C.
Rochester Hills, MI
Ice Machine Repair FAQ

Answers before you book

Why is my ice machine not making ice?

No ice is usually caused by a clogged water line or filter, a failed water inlet valve, a dirty condenser, or a faulty control board. We diagnose the exact cause on site — many Detroit ice machine repairs are completed the same day.

Why is my ice maker producing cloudy or small cubes?

Cloudy or undersized cubes usually point to low water flow, a clogged filter, scale buildup, or a thermostat cutting the freeze cycle short. A cleaning and part replacement typically restores clear, full-size cubes.

Do you repair undercounter and built-in ice machines?

Yes. We service residential freestanding, undercounter, and built-in ice machines from brands like Scotsman, U-Line, Sub-Zero and KitchenAid, plus the ice makers built into refrigerators.

How often should a home ice machine be cleaned or serviced?

Most residential ice machines should be descaled and sanitized every 6 to 12 months, especially with Metro Detroit's hard water. Regular service prevents most no-ice and slow-production problems before they start.

My ice machine is leaking water — can you fix it?

Yes. Leaks usually come from a cracked water line, a failed inlet valve, a clogged drain, or a worn pump seal. We find the source and repair it, then confirm a clean freeze-and-harvest cycle before we leave.

Service Area

Ice machine repair across Metro Detroit

Same-day ice machine and ice maker repair near you in the city of Detroit and the suburbs:

Warren, MIFarmington Hills, MISouthfield, MIRochester Hills, MIClinton Township, MITaylor, MIMacomb, MIRomulus, MISouthgate, MI
Event coming up? Let's get the ice flowing

Get your ice machine making ice again — same day.

Fast ice maker repair near you in Detroit, MI. Free estimate, upfront price, 90-day warranty.